Volunteers of America

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Resident Assistant

at Volunteers of America

Posted: 11/17/2020
Job Reference #: 4150/7251

Job Description

Earn as you learn! Make a difference with VOA!

Volunteers of America is hiring Personal Care Attendants (PCA) at Valley Manor. No previous experience needed! If you are looking to start a new career in the healthcare field, we would like to hear from you!

  • Paid Training
  • Opportunities to further your education and career
  • $12.00 to start, with increase after completion of training


The primary role of the Personal Care Attendant (PCA) is to provide assigned residents with routine daily nursing care assistance, activities of daily living, and personal care in accordance with established agency nursing care procedures as directed by supervisors. The PCA reports any noted changes in the resident as they are noted.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Commits to successfully complete a 24-hour training course and competency evaluation.
  • Be eighteen (18) years of age.
  • Have demonstrated sympathetic attitude toward care of the sick.
  • Process the ability to read, write and carry out directions.
  • Possess the maturity to deal effectively with the demands of the job.
  • Have demonstrated the ability to work with little supervision and make appropriate judgment.
  • Have demonstrated dependability, tact, and ability to follow orders.
  • Experience in a Skilled Nursing Facility, Assisted Living Facility or Memory Care Unit strongly preferred.
  • Ability to prioritize duties.
  • Customer service oriented.
  • Ability to understand and follow work assignments.
  • Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
  • Must be a team player.

PCA Functions

  • Assists residents with personal care activities
  • Follows all shift routines, policy and procedures regarding accurate performance of vital signs, weights, etc.
  • Assists with ambulation, transfers and exercise.
  • Assist with body positioning or transfers of clients who are not ambulatory.
  • Assist with bowel and bladder control, devices and training programs.
  • Respond and attend to client requests promptly.
  • Maintain proper hand washing techniques.
  • Maintain a safe client environment.
  • Maintain client confidentiality; treat clients and families with respect.
  • Understand, accept and respond to emotional needs of each client.
  • Reports promptly to the nurse any changes in the resident condition.
  • Reports any indication of resident illness to the nurse.
  • Provides any information on changes in skin conditions to the nurse.
  • Observe and report any noted changes in mental status to the nurse.
  • Report to charge nurse all incidents, accidents that occur involving residents, and visitors.
  • Follow standard precautions and works within OSHA guidelines.
  • Treats and ensures that residents are treated with respect and dignity.
  • Immediately reports any suspected abuse or neglect per facility policy.
  • Remains aware and takes special precautions to ensure a clean safe environment for residents and staff.
  • Reports any equipment malfunction to designated employee.
  • Accept and fulfill assignments with the Facility; exercise judgment in accepting assignments.
  • Perform other related duties and responsibilities as deemed necessary.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:
  • Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
  • Ability to adapt to changes in daily work hour and schedule.
  • Ability to lift/carry a minimum of fifty (50) pounds.
  • Ability to push/pull more than fifty (50) pounds.
  • Ability to perform tasks which require arm-hand steadiness.
  • Ability to walk and stand for prolonged periods of time through duration of shift(s)
  • Ability to squat, climb stairs, reach above shoulders, twist, bend and kneel repeatedly through duration of shift(s).
  • Ability to see and interpret colors as in reading warning lights.
  • Ability to hear normal sounds within background noise.
  • Ability to speak clearly and make self understood.
  • Ability to keep attention on task if routinely interrupted.
  • Ability to understand a variety of concepts/approaches.
  • Ability to remember tasks/assignments for a full shift
  • Ability to work beyond regularly scheduled shift (overtime) when necessary.
  • Ability to adapt to changes in daily work hours and schedule.
  • Must be able to push/lift up to one hundred (100) pounds.

Safe Work Performance Expectations

The safety of employees, residents and visitors is of paramount importance to Volunteers of America. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.

Employees will be expected to:

  • Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
  • Follow correct policy and procedure for hand washing.
  • Follow guidelines for proper method of lifting.
  • All doorways, hallways and areas are to be kept clear.
  • Know the location and purpose of Safety Data Sheets (SDS).Follow guidelines for department environment and safety measures.
  • Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
  • Follow guidelines for safe handling and storage of chemicals and supplies.
  • Follow correct policy and procedure for reporting of incidents: staff, residents, etc.

Job Functions

Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.
EOE M/F/Vets/Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!