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at Southwest Network
This is a great opportunity for an individual who enjoys working in a fast-paced environment while making a difference. In this role, you will be the face and voice of Southwest Network as you work at the reception desk at one of our adult outpatient clinics, answering phones, greeting our members, answering their questions, and helping them with requests. You will provide support, administrative, data entry and clerical services to our caring and dedicated clinical teams so they can provide efficient, quality care and timely services to our members. You must have a positive customer service attitude, be responsive, and have a desire to serve your fellow employees and our community with honesty, respect and strength.
A complete job description is available upon request.
To be eligible for this position, you must have a high school diploma or a high school equivalency diploma (GED), or equivalent combination of education, training, and/or experience. One year of prior office experience required and prior medical office experience strongly preferred. You must meet the criteria for a behavioral health paraprofessional as established by the Bureau of Medical Facilities Licensing.
Requires strong writing, verbal and interpersonal communication skills. Knowledge and use of general mathematics is required. Strong organizational, 10-key, and multi-line telephone skills, plus the ability to type 40 to 50 WPM are required. Must be competent in Microsoft Office software. Previous experience using the HMS Scheduling System is necessary.
Only candidates 21 years of age or older will be considered.
This position is offered at a fair, competitive salary. A good benefits package is a valuable part of your total compensation, and we’ve got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more. When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you. Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.
Southwest Network is an equal opportunity employer.
ABOUT SOUTHWEST NETWORK
Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.
We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.
ABOUT OUR ADULT SERVICES DIVISION
For adults with serious mental illness, recovery and success in life depends on good mental and physical health, as well as having satisfying relationships, safe housing, purpose in life, a sense of belonging, and hope for the future. We help people define their personal goals for recovery and manage their symptoms so they can achieve those goals. With our integrated health services, care and support, they discover strengths they didn’t know they had and are able to build futures filled with hope, meaning, and wellness