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Customer Relations & Customer Service Coordinator - Entry Level

at Local Employer

Posted: 5/15/2019
Job Status: Full Time
Job Reference #: 755071
Keywords:

Job Description

Do you have the business savvy and problem-solving skills necessary to thrive in a start-up environment?

Do you thrive in a fast-moving environment?

Are you looking to hit the ground running and have an immediate impact in a highly visible role?

If so, you are a great fit for one of Delaware’s new businesses as a Customer Relations & Customer Service Coordinator!

The Job Window’s client, a growing customer service focused marketing firm, is seeking a detail-oriented person with excellent customer service for a brand-new location in Delaware. The successful candidate Customer Relations & Customer Service Coordinator must live in the local area.

Responsibilities of the Customer Relations & Customer Service Coordinator:

Customer Experience:

  • Proactively demonstrate excellent customer service during marketing campaigns with the goal to deliver a legendary customer experience and create a positive first impression by greeting and engaging customers in a range of sales, service and informational conversations.
  • Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the overall customer experience.
  • Ensure customer problems are handled appropriately.
  • Ensure the marketing campaign area is professional and inviting in appearance.

Teamwork:

  • Contribute to a positive working environment.
  • Meet professional/personal development objectives.
  • Actively participate in regular meetings and coaching sessions.

Business Results:

  • Identify sales and advice opportunities and refer customers for appropriate products and services.
  • Manage customer flow by identifying customer needs.