Location: Good Samaritan Medical Center
Posted Date: 10/22/2020
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
The Patient Observer is responsible for maintaining patient safety for his/her assigned patient and to provide a safe and comfortable environment for those patients at risk of harming themselves or others. This observer will be assigned to monitored observation assignments.
• Review and verbalize all related policies
• Receive report from RN and handoff from previous observer
• Verbalize the reason for the monitored observation
• Continuously observe the patient/s by viewing:
Through a monitor
From door of patient room
Inside patient room
• Document appropriately on monitored observation screen (or paper during downtime) every 1 hour
• Use bed exit alarm, chair alarm for all fall risk patients
• Notify RN when there is a need for personal care and cleanliness
• Offer nutrition and fluids as directed by RN, be aware of diet restrictions and/or chocking risk
• Offer diversion activities as directed by RN
• Notify RN when there are restless indications for need to toilet
• Accompany to bathroom if approved by RN (eg. Patient ambulates well on his/her own) and leave door open to visualize patient at all times
• Notify RN if patient has complaints of any kind for example: pain or constipation
• Verbalize about reporting escalating behaviors/change in mental status to RN immediately
• Demonstrate appropriate communication techniques:
Introduce self, including title and role
Address patient by surname, until patient requests otherwise
Communicate in a clear, calm manner
• Demonstrate how and when two patient identifiers must be utilized
• Demonstrate proper use of the hospital bed: leave in low position, set and reset the bed exit alarm, brakes, call bell
• Change bed position under the direction of the RN (eg head of bed up or down)
Required Knowledge & Skills:
• Able to communicate verbally and in writing in the English language.
• Able to complete mathematical computations required to perform treatment protocols.
• Exhibit a caring compassionate manner
High School graduate
Experience in a hospital setting
Meditech - HIPPA paperwork and Meditech access will be obtained through the nurse manager.