Steward Health Care System
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Radiology Clerk - 40hrs/Days
at Steward Health Care System
At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.
We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.
In support of this, we commit ourselves to the following values:
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
Performs a variety of clerical support services for the efficient operation of the Radiology Department.
Maintains, assembles, files, retrieves and tracks radiology folders
Files radiology reports
Completes computer functions per department protocol
Processes requests for films to be sent to physicians, other facilities,
legal representatives and courts.
Answers the phone, takes messages and directs calls appropriately
Attends to the need of our customers
Enter exams veriifying ordering physician routine. Orders patient exams using patient’s correct/current account number for accuaracy of patient identification; verifies patient exam/clinical history and reason for exam.
Film loan: Handles film loan requests with accuracy – specific data is consistently documented during this process (films requested, need for report, request to mail vs patient pick-up). Accepts films from outside agencies and accurately enters the data via Medi-Tech.
Patient folders: Applies knowledge in maintaining patient folders assuring labels are properly paced and in sequence and folders are delivered to the appropriate testing area.
Accurately relocates folders via Medi-Tech according to policy/procedure. (ie takes numbers directly from folder to assure correct and mot current patient’s folder is located/relocated in the computer)
Obtains appropriate patient, parent and/or legal guardian signatures according to policy/procedure prior to releasing patient information/films.
Files folder/reports with high degree of accuracy and will take appropriate steps to correct a situation found to be in error.
Maintains file room in a neat and orderly fashion, assuring folders are filed accurately, taking appropriate steps to correct any errors.
Pulls folders for scheduled cases in accordance with policy/procedure utilizing good organizational skills.
Telephone skills – Is courteous when answering/referring phone calls. Takes accurate messages to include date of message; time message taken and places own initials to afford the intended receiver the ability to seek additional information if necessary.
Applies knowledge and skills in the use of various office equipment (ie fax machine, printers, copy machine, film duplicator) and is able to maintain equipment in good working order (ie change ribbon; paper and labels).
Provides coverage during system down-time; maintains flexibility to accommodate departmental needs during a system downtime.
Sorts and routes written physician’s order accurately.
Shots and distributes mail accurately.
Routinely reviews office policies/procedures in order to remain informed regarding any new procedures.
Must be able to alphabetize files and records and be able to file records in a numerically defined environment.
Must have socially interactive skills that would allow for adherence to and execution of Morton Hospital Customer Service Standards.
Preferred Qualifications: High school diploma or equivalent
Important COVID message
Please note, Morton Hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment - with confidence and without fear. Our Safe and Ready program consists of a rigorous [five-point] standard ensuring patient safety, confidence and convenience: Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible. Any COVID-19 related care takes place in designated areas away from other patients and their families. Emergency Departments are reorganized to be a safe place to treat all emergency patients. A stringent cleaning policy has been implemented throughout the hospital. A strictly controlled visitor and masking policy is required for patient safety. You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.