New Alternatives

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Administrative Assistant

at New Alternatives

Posted: 6/20/2019
Job Status: Full Time

Job Description

New Alternatives, Inc. will be directing a certified outpatient behavioral health program, providing a full range of Title 9 outpatient diagnostic and treatment services for children, adolescents, and young adults (up to age 18).  The ideal person for this role will have a background working with clients in a residential setting or medical services setting.

Position Title:  Administrative Assistant


  • Follow all Agency guidelines regarding privacy and confidentiality.
  • Phone monitoring to ensure all calls are promptly answered.
  • Greet all youth and families at clinic with welcoming and nurturing approach.
  • Assess for any visible signs of medical distress and take appropriate action if necessary.
  • Gather demographic and Medi-Cal information to verify eligibility.
  • Immediately assign youth and family to a clinician
  • Maintain organized tracking systems for outreach and collaboration purposes; provide reports to Program Director at established intervals or upon request.
  • Clerical duties include, but are not limited to, organizing medical record chart for assigned clinician, filing medical records in secure office, filing documentation in medical records.
  • Participate in trainings, exhibit competency and utilize the following evidence based & promising practices: Trauma Informed Care practices, Motivational Interviewing, WRAP, additional as deemed appropriate.
  • Understand, embrace and be a TIC champion in ALL aspects of their role

Bilingual required.

Educational and Minimum Experience Requirements: High school diploma.

Licensure/Certification Requirements (if any): None Required.

Other Experience Requirements: Must demonstrate competency in the following:

  • Strong communication
  • Organizational and time management skills