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Job Details

Spa Receptionist

at HCareers

Posted: 10/15/2020
Job Reference #: 9447_1528689
Keywords: office

Job Description

Hot Springs Embassy Suites

Job Description


Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Spa Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Spa Associate is to provide guests with an excellent spa experience, ensuring guests receive professional and personalized service.

Work Performed:

The Spa Associate will be tasked with the following duties, responsibilities, and assignments:

    - Greet guests entering the spa , determine nature and purpose of visit, and direct or escort them to specific destination ;
    - Manage telephone calls to the Spa, including answer ing , screen ing , or forward ing
    - Schedule and calendar appointments ;
    - Explain spa menu, pricing and other policies to guests ;
    - Support administrative tasks, such as proofreading / transcribing handwritten information and filing/ maintaining records ;
    - Maintain, clean, and disinfect retail area;
    - Process payments, receipts, and records for spa services ; and
    - Any and all other work as required to complete the primary purpose of the position.


Required Prior Experience:

Prior retails or customer service experience

Required Prior Experience:

3 months experience in spa or office environment

Preferred Education:

High School Diploma or equivalent

Required Technology:

Basic Microsoft office knowledge


Ability to lift, pull and push up to 30 pounds occasionally


F lexible to working days, early mornings, evenings, nights, weekends and holidays.

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!