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Job Details


at HCareers

Posted: 9/29/2020
Job Reference #: 9447_1531021

Job Description

The part-time Training Coordinator, F&B will assist with the development, facilitation and evaluation of the Entertainment Complex F&B training programs, including onboarding, new hire orientation, in-person/on demand training, and leadership development, for all part-time and seasonal employees, and supplemental staffing.

Training focuses include, but are not limited to: food safety and sanitation; guest service and hospitality; alcohol service and compliance; child labor law compliance; cash handling policy adherence; and employee engagement.

Job Functions

    -Assist with the assessment and development of materials and resources for orientation and training programs for the department.
    -Facilitate assigned orientation and developmental training sessions.
    -Track employee feedback to provide regular updates to orientation and other training programs to meet the needs of the department and employees.
    -Audit employees and supervisors during operational hours to ensure proper procedures are being followed including, but not limited to: food safety, sanitation, hospitality, guest interactions, child labor law compliance, alcohol service procedures, and cash handling procedures, and make recommendations to the Training Manager for continuous opportunities.
    -Assist with the development and implementation of onboarding and training procedures for volunteer and temporary employees to ensure supplemental staffing employees are aligned and follow the same standards and policies of all HE&R Food & Beverage employees.
    -Oversee the distribution of the newly hired onboarding survey and exit survey, generate survey summaries for the Food & Beverage management team, and formulate recommendations/action plans to assist with employee development.
    -Coordinate the tracking process and renewal of required training certifications for the department.

Application Instructions

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