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Assistant General Manager

at HCareers

Posted: 11/9/2020
Job Reference #: 9447_1546859

Job Description

Immediate Supervisor:
General Manager
Job Summary:
Responsible for overall operation of the hotel through active involvement and support of all departments including Front Desk, Housekeeping, Maintenance and Breakfast.
Essential Job Functions:

    -Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
    -Drive guest satisfaction results through active support of all departments.
    -Ensure teamwork and enhance cooperation between all departments.
    -Maintain accurate payroll and employee records. Perform timely and fair reviews.
    -Accurate and complete adherence to bank records and other procedures to ensure complete and timely collections.
    -Responsible for the management of Accounts Receivable, City Ledger, and Guest Ledger.
    -Provide comprehensive training toall staff.
    -Acts as Manager on Duty as designated by the General Manager.
    -Ensure positive financial performance throughcost control of all departments andP&L analysis.
    -Active involvement in revenue management strategies.
Necessary Skills and Attributes:

    -Excellent verbal, comprehension, listening and problem solving skills
    -Interpersonal and time management skills
    -Report and accounting skills
    -Guest relation skills
Formal Education:
Hotel Administration or Management isa plus but not required.
Previous hotel experience required.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.


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