HCareers

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Assistant General Manager

at HCareers

Posted: 11/23/2020
Job Reference #: 9447_1541273
Keywords:

Job Description


OTO Development is pleased to announce a wonderful opportunity for an Assistant General Manager.

What will you be doing most days?

    -Participate in sales calls and site visits with members of the sales team to acquire new business or close on business
    -Review financial reports and statements and work to determine areas of concern and improve performance
    -Coach and support hotel team members to effectively manage wages and controllable expenses
    -Manage costs within the hotel, including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
    -Ensure service, technical skills, and other training occurs throughout the property
    -Establish and maintain open, collaborative relationships with direct reports and entire team
    -Establish a presence with team members on property and actively solicits team member feedback and utilize an "open door" policy
    -Hire team members who demonstrate strong functional expertise, creativity, and leadership
    -Observe service behaviors of team members and provides feedback to individuals and/or supervisors
    -Review comment cards, guest survey results, and other data to identify areas of improvement with team members
    -Analyze service issues and identifies trends while facilitating the development of creative solutions to overcome obstacles
    -Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
    -Ensure that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
    -Ensure policies are administered fairly and consistently and that each team member's performance is evaluated and recognized where appropriate
    -Work to ensure property meets franchise standards and is a safe and secure facility for guests and team members

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!