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Assistant Front Office Manager

at HCareers

Posted: 10/1/2020
Job Reference #: 9447_1532942

Job Description

A revitalizing stay awaits at Renaissance Chicago O'Hare Suites Hotel. We offer a complimentary shuttle to and from Chicago O'Hare International Airport (ORD) and an ideal location near the Rosemont Theatre, the Fashion Outlets of Chicago and the Donald E. Stephens Convention Center. In the morning, grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings, or sit down for a full breakfast at Asado Urban Grill. Our hotel restaurant also serves lunch and dinner

The Assistant Front Office Manager will oversee the Front Desk, PBX, Concierge and Bell stand operations and staffs. The Assistant Front Office Manager will work closely with Reservations and Housekeeping to ensure room inventory information is up-to-date and accurate. The Assistant Front Office Manager will become very familiar with the hotel's reservations and PMS systems. This position will report into the Front Office Manager.

Ideal candidate will have at least two years of Guest Services or Front Office Mgr. experience in a hotel environment of similar size and quality. Excellent leadership, training and guest service skills are required. Candidate must be detail-oriented, organized, and work well under the pressure of time constraints. Must be able to effectively delegate tasks and responsibilities with the appropriate follow-up.

(ref. 33409)

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