Harris Health System

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Utilization Management Precertification Coordinator (CHC)

at Harris Health System

Posted: 2/21/2019
Job Status: Full Time
Job Reference #: 145075
Keywords: data entry, office

Job Description

About Us

Community Health Choice, Inc. (Community) is a non-profit Health Maintenance Organization (HMO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 70 hospitals, Community serves over 260,000 Members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

• Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Job Profile

The UM Pre-certification Coordinator under the direction of the manager, functions as a Utilization Management Coordinator in the Medical Affairs department. Primarily responsible for the initiation of cases by data entry of clinical, demographic and product information into the Medical Management system, via telephone, fax or online portal. Electronically routes cases to the nurse for review and decision. Handles data entry of all precertification of inpatient and outpatient service request. Responsible for accurate case completion /quality and productivity standards while staying within compliance timeframes. Handles provider outbound calls according to departmental standards. Provide a high level of customer service while communicating with internal departments and provider office staff as it pertains to performance of job responsibilities. Works independently with minimal supervision.


  • High School Diploma or GED equivalent required
  • Two years experience in a healthcare setting such as medical clinic hospital, and managed care.
  • Data entry experience


  • Familiarity with Microsoft Office applications
  • Communication Skills: Writing /Composing/Correspondence /Reports
  • Analytical, Medical Terms,
  • MS Word /MS Excel
  • Able to work independently under general instructions

Benefits and EEOC

Community employees’ benefits are provided by Harris Health. These benefits are designed to provide you with flexibility and choices in meeting your specific needs.

Community is an Equal Opportunity Employer.

Job Category

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!