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Data and Reporting Analyst II - IT Services

at GM Financial

Posted: 4/4/2019
Job Reference #: 34433
Keywords: technology, computer

Job Description

  • Job LocationsUS-TX-Arlington
    Requisition ID
    2019-34433
    Employee Type
    Full Time-Regular
    Category
    Information Technology
    Travel
    0-10%
  • Overview

    ?The Data and Reporting Analyst II – IT Services will be responsible for providing analytical and reporting support to the IT organization. Additional responsibilities will include making a productive contribution to key business initiatives and audits requests. This position requires moderate coordination with other departments and business partners in order to provide support.

    Responsibilities

    JOB DUTIES

    • Design and build queries, reports, and dashboards using various data visualization tools including, but not limited to, Power BI and/or Cognos Analytics, MS Excel, and ServiceNow's Performance Analytics
    • Identify, define, and produce accurate and meaningful metrics in an effort to deliver high quality, actionable, efficient, and interactive reporting to drive business decisions
    • Produce analytic reports, which extract meaningful insights for leadership to better understand and improve business performance
    • Produce IT executive, operational, performance, and financial reporting
    • Evaluate current reporting processes and make recommendations for improvements and efficiencies
    • Maintain thorough understanding of data and information resources
    • With general supervision, work in a collaborative and constructive manner with internal stakeholders and various business units to complete tasks with time sensitive deadlines
    • Accountable for data validation of all reports/analysis
    • Assist in developing and maintaining process documentation
    • Provide and seek training and mentoring from peers for cross-functional growth, learning and career development
    • Develop and maintain productive working relationship with IT and other stakeholders
    • Take raw datasets and transfer them into Executive presentations

    Qualifications

    Knowledge

    • Skilled in data analytics/data presentation
    • Deep understanding of database technology and design concepts
    • Intermediate computer skills, including, but not limited to, MS Excel, MS PowerPoint, Cognos Analytics, ServiceNow, and SQL
    • Knowledge of general business practices and concepts, as it relates to IT and the financial industry
    • Working knowledge of ITIL practices

    Skills

    • Ability to understand GM Financial’s business; apply knowledge and critical thinking skills in day-to-day problems and solutions
    • Strong analytical skills and ability to draw conclusions based on data
    • Must be able use appropriate analysis, judgment, logic, and communication methods when solving problems and making decisions
    • Detail oriented, with a structured approach to planning and organization
    • Capable of working both independently and as a contributing team member, to meet team and department goals
    • Excellent verbal and written communication skills
    • Possesses the skill to display the utmost level of professionalism, tact, and discretion
    • Ability to relate well with others, build relationships and constructively interact with a variety of people and situations
    • Must effectively present concepts and ideas
    • Must take initiative to explore best practices, keep up-to-date with technology changes & training related to reporting and analytics
    • Ability to make decisions with guidance from management
    • At all times, maintain confidentiality and protect the privacy of information

    Additional Knowledge and Skills

    • Perform special projects and other related duties as assigned/required
    • Mentor entry-level analysts

    Education

    • Bachelor’s Degree in Business, Finance, Accounting, or Information Systems required or equivalent work experience and/or advanced certifications preferred

    Experience

    • 2-3 years of experience in a similar role required
    • 2-4 years of experience with relational databases and BI tools required
    • 2-4 years experience developing ServiceNow reporting preferred
    • 2-4 years developing analytic reporting required

    Work Conditions

    • Work is conducted in a professional office environment, which is typically subject to stressful situations arising from set project timelines, delivery deadlines, and managing multiple projects and priorities
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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!