City of Aurora

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Volunteer Administrative Specialist

at City of Aurora

Pay: $17.72 to $24.85/hour
$17.72 - $24.85
Posted: 11/17/2020
Job Status: Full Time
Job Reference #: 2911434
Keywords: office

Job Description

Overall Job Objective

Summary of Job Duties

*This posting is scheduled to close on Tuesday, November 24, 2020 at 12:00 noon, however is subject to close at any time without advanced notice. Thank you.*

Aurora Police Department (APD) is looking for a Volunteer Coordinator to oversee the volunteer programs. The volunteers and volunteer programs are vital to the Aurora Police Department. This position networks and coordinates the volunteers and various volunteer services that are essential to the success of the Aurora Police Department and to the citizens and community of Aurora, Colorado that we serve.  This position will work under the supervision & advisement of the Community Relations Section Lieutenant who reports directly to the Chief of Police.

This is an entry level position with a hiring range between $17.73 and $19.51 dependent on years of experience over the minimum qualifications

City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  IntegrityRespect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and wellness programs
  • Internal educational programs to assist with career advancement
  • Access to innovation work spaces
The Aurora Police Department
 Aurora Police Department will continually evolve as an innovative agency. Within the Aurora Police Department there are four separate divisions: Operations; Metro; Professional Accountability; and Business Services and employs over 800 Civil Service and Career Service employees whose mission is Partnering with Our Community to Make Aurora Safer Every Day.

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

To be employed by the Aurora Police Department you will need to successfully pass a background check, polygraph test, and fingerprint screening, along with other conditions of employment; drug test and verification of employment.  Because of this, there is a longer recruitment process, we thank you in advance for your patience.


  • Plan and coordinate the Annual Volunteer Appreciation Banquet
  • Recruit, schedule and coordinate volunteers and interns (callouts, newsletters, etc.)
  • Maintain contact with ACPAAA Volunteer Coordinator for member volunteer projects
  • Maintain a working relationship with the City Volunteer Coordinator
  • Screen volunteers for placement through required clearances
  • Hold interviews with volunteer candidates who pass all clearances 
  • Obtain the necessary ID for volunteers and interns through the APD Quartermaster’s office
  • Maintain appropriate records of the volunteer’s attendance in assignments at APD
  • Place volunteers in a well-fitting assignment and Advisor to volunteers
  • Promote the benefits and achievements of volunteerism within the department
  • Publish the monthly editions of THE LINK
  • Campaign for Volunteer of the Month nominations
  • Maintain the Volunteer Wall
  • Update the volunteer manual
  • Work in leaderships programs, i.e., Colorado Fallen Hero Foundation, Trauma Response Team, Aurora Citizens Police Academy Alumni Association (ACPAAA) board meetings, ARISE, Supervisor Training, Leadership Aurora, etc. (per eligibility). Continued self-improvement through leadership training programs
  • Expand the educational level within the department through various programs made available
  • Compile a procedure manual for the duties of this position 
  • Coordinate and administer the CPA program and maintain contact with the ACPAAA for updated and complete documentation of graduates
  • Attend monthly ACPAAA Executive Board meetings in conjunction with, or in lieu of, APD Liaison to ACPAAA
  • Provides administrative support and customer service
  • Prepares and types correspondence and other documents
  • Schedule appointments and interviews
  • Perform departmental bookkeeping functions and processing
  • Maintains files
  • Prepares tables, lists, charts, spreadsheets and briefing presentations using standard software programs
  • Receives and responds to requests for information
  • Inventories and orders office supplies
  • Enters and/or verifies information entered into computer system
  • Maintains records of expenditures
  • Prepares and coordinates travel arrangements
  • Coordinate event and meeting logistics
  • Provide technical services
  • Administer records
  • Perform report compilation activities
  • Answering phone, email, and in-person inquiries on behalf of other staff or the department
  • Carryout special events per the request of the Chief of Police and the Community Relations Section Lieutenant 
  • Performs additional duties as assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.



  • High School Diploma or GED
  • At least 2 years of administrative support experience 
  • At least 1 year of customer service experience
  • At least 1 year working with a law enforcement agency
An equivalent combination of education, training and experience that demonstrates required knowledge, skills, and abilities may be considered.

  • Advanced knowledge of business English, spelling, and math
  • Composition, grammar, spelling and administrative support functions related to assigned department
  • General office equipment, including personal computers with related software applications 
  • MS Office Suite
  • Advanced knowledge of Access Control or similar security system
Skills in:
  • Efficiently and accurately key information using a keyboard and skill in performing data entry
  • Strong interpersonal, analytical and organizational skills
  • Typing and keyboarding skills
  • Composition, grammar, and spelling
  • Demonstrates proficiency in personal computer applications, including word processing, spreadsheets, report generation and maintenance of databases
  • Must have a working knowledge of MS Word, Excel, PowerPoint and Outlook

Abilities to:
  • Maintain establish and maintain effective working relationships with employees and citizens
  • Communicate effectively both verbally and in writing
  • Understand oral and written instructions
  • Handle stressful situations with tact and diplomacy
  • Work well under pressure and meet deadlines with little supervision
  • Draft, edits, proofreads and prepares correspondence, works well independently
  • Maintains confidentiality of work
  • Understand, interpret and apply department or division policies and procedures
  • Plan, organize and prioritize work assignments
  • Maintain a community-oriented/problem solving approach to the work environment
Licenses and Certificates Required:
  • None

*Successful candidate must take and successfully pass an extensive background investigation, polygraph test, physical examination and drug screening as a condition of their employment.**


Physical Demands:

  • Light physical work occasionally requiring ability to lift 30 pounds with our without assistance
  • Occasional lifting and carrying of materials weighing 10 pounds
  • Some walking and standing
  • Frequent hand/eye coordination to operate computer terminal and office equipment
  • Vision for reading, recording, and interpreting information
  • Speech communication, hearing and listening to maintain communication with employees and citizens

Work Environment:
  • Works primarily in clean, comfortable environment
  • Eligible for for teleworking based on business needs
Equipment Used:
  • Computer and standard office equipment
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. 

For Veterans points:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!