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Front Desk Clerk

at Best Western Hotel Jobs

Posted: 11/13/2020
Job Status: Full Time,Part Time
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Job Description

As a front desk clerk, you are responsible to provide our guests the best hospitality experience possible. Some of the duties of a Front Desk Clerk include:  

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all needs are met to satisfaction.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

What else can you expect as a member of our Front Desk team?

  • Register & process guests and their assigned rooms (check in/check out).
  • Accommodate guest requests.
  • Up selling quest rooms and promoting hotel services.
  • Handling cash payments.
  • Could include night audit. 

Hotel experience preferred. If you do not have experience working in a hotel though have worked in a customer service role and are eager to learn, you are welcome to apply. 

Apply in person or send resume via email to: 11209@hotel.bestwestern.com

We look forward to hearing from you!