Arapahoe County Sheriff
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Program Coordinator - Justice-Involved Programming
at Arapahoe County Sheriff
The Program Coordinator is responsible for assisting with directing and overseeing the work of staff responsible for providing justice-involved service delivery, coordinating programs and services to justice-involved customers, increasing awareness for justice-involved related programming and resources, and partnering with community organizations and justice-involved providers to enhance service delivery and improve customer outcomes.
- This is a grant-funded position; therefore, the role and job duties are subject to grant funding availability and grant guidelines.
To learn more about the Community Resources Department at Arapahoe County Government, click here.
To learn more about Arapahoe County Government's Mission, Vision, and Values, click here.
The following duty statements are illustrative of the essential functions of the job and do not include other non essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of the job at any time.
- Coordinates and provides oversight for justice-involved programming
- Provides individual case management for program participants
- Assists in identifying and leveraging resources and partners to support collaboration on career pathway efforts and mitigation of customer barriers
- Assists in the recruitment of eligible customers to enroll in workforce program(s) and to utilize workforce services
- Coordinate, track and monitor programming to ensure justice-involved customers access the array of programs and services they need, including career, training, work-based learning, and supportive services
- Monitors program activities and case files to ensure consistency and compliance with state, contractual, and local regulations and policies
- Coaches staff on individual performance related to customer service, data entry, and case management.
- Advises and coaches staff regarding effective methods of dealing with difficult customer and situations.
- Monitors and coordinates data tracking for program outcomes. Approves service expenditures within established budget limitations
- Assist with onboarding and staff training and professional development
- Maintains thorough understanding of all internal departments and programs.
- Provides coverage for workshop and orientation facilitation as needed
- Ensures all program expenditures are allowable and in compliance
- Assists in the analysis and evaluation of justice-involved program budget trends and performance
- Adheres to all federal, state, and local policies, procedures, and guidance
- Responsible for tracking program performance and service delivery as outlined in contractual agreements, Policy Guidance Letters (PGLs), and local policy
- Provides leadership support and guidance to staff
SKILLS AND ABILITIES:
- Initiative - must accurately identify internal and external customer needs, and be proactive in adjusting program processes to ensure program outcome goals are met
- Knowledge/Technical Skills - must have adequate keyboarding, spelling/grammar and intermediate computer literacy. Will develop proficiency in use of office and program specific software. Must be proficient in laws, regulations and policies governing program(s). Must have ability to lead/facilitate staff meetings and work groups to ensure program outcome goals are met. Must have working knowledge of career assessment, guidance and job search methods. Must have adequate understanding of program budget, and the ability to track expenditure levels.
- Public Relations/Image/Service - must be able to coordinate program staff to minimize valid customer complaints and exhibit adequate follow through. Must guide staff in handling changing workloads while meeting program goals. Able to provide program tracking and data reports to management team and/or institutional customers.
- Planning and Organizing - must have adequate calendaring, time management and prioritization skills to be able to guide staff in meeting program outcome goals while remaining in compliance with laws, regulations and policies.
- Communication - Must be able to adequately address issues and problems through effective oral and written communication. Must be able to respond same day to voice mails and e-mails received.
- Judgement/Decision Making - must make decisions congruent with program goals, laws, regulations and policies. Must have ability to conceptualize agency and program processes, and recommend and implement improvements based on need.
- Coordination - Must be able to review agency processes and recommend changes that measurably increase productivity and improve program outcomes. Must ensure staff correctly follow laws, regulations, policies and internal procedures and that staff are completing paperwork and data entry with minimal errors. Must be able to implement process improvements that measurably improve program outcomes.
- Interpersonal Communication - Communicates with all internal and external customers with professionalism and integrity.
EDUCATION AND EXPERIENCE:
- High School Diploma or GED equivalent and 6 years of relevant experience
- Associates Degree and 4 years of relevant experience
- Bachelor's Degree and 2 years of relevant experience
NOTE: Relevant experience includes working in workforce development, working with justice-involved customers in counseling, training, vocational education, rehabilitation, teaching or related setting.
Any equivalent combination of education and relevant experience totaling 6 years will be considered.
- Supervisory experience is preferred but not required.
PRE-EMPLOYMENT ADDITIONAL REQUIREMENTS:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) check, background check and drug screen.
- Possession of a valid Class "R" Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
POST-EMPLOYMENT ADDITIONAL REQUIREMENTS:
- Work locations and facilities are subject to change based on business need. This may include travel to DOC, parole offices, and/or other justice centers.
- Supplemental Information
The following are some of the physical demands commonly associated with this position.
- No unusual physical demands are associated with this position.
- Spends 70 of the time sitting and 30% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 20 lbs.
- Uses cart, dolly, or other equipment to carry in excess of 20 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work related equipment.
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.
Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.